Last updated: October 2026
These terms apply to treatments at Serenity Beauty Salon and to courses at Serenity Training Academy, 47 Pendre, Cardigan, SA43 1JS. If you have any questions, please call us on 01239 758214.
Booking
Appointments are booked through our online booking system provided by Phorest, or by calling the salon. Prices and treatment times shown on this website are a guide and may vary after consultation.
Cancellations and missed appointments
Please give us as much notice as possible if you need to change or cancel an appointment so that we can offer the time to someone else. Late cancellations and missed appointments may be charged in line with the cancellation policy shown when you book.
Consultations, patch tests and health
- Please tell us about allergies, medication, pregnancy and any skin conditions before your treatment.
- Some treatments, including lash and brow treatments and laser, require a patch test beforehand.
- Laser hair removal and laser tattoo removal begin with a consultation. We may need to decline or delay a treatment if it is not safe for you.
- Treatments cannot be carried out on clients under the age set for that treatment. Please ask when booking.
Aftercare and results
Results vary from person to person. Following the aftercare advice your therapist gives you will help your treatment last and keeps you safe. Please contact us promptly if you have any concerns after a treatment.
Training courses
- Courses run Monday to Friday. Please speak to the academy to arrange a training date before booking.
- Payment is taken once your training date has been confirmed with a member of our team.
- The academy is fully insured and ABT accredited. Certificates are issued on successful completion of a course.
- If we need to move a course date, we will offer you an alternative date.
Photographs
We only take and share photographs of your treatment or course with your permission. You can withdraw permission at any time.
Your information
How we use your personal information is explained in our Privacy Policy.